What makes us different from all other online E-Bike Retailers?

We're glad you asked. Eco E-BikeStore has proudly taken the 1% pledge. This pledge is to give back 1% of our profits and 1% of employee time to the environment and community.

Eco E-BikeStore directly donates 1% of profit and time to organizations fighting to preserve our environment, plant trees, and clean our waterways.

Eco E-BikeStore has yet to see competitors take such a pledge and commitment to the environment and community. We challenge the E-Bike industry to work collectively to create a cleaner and richer environment for generations to come. 

Together we can use business as a force for good.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ecoebikestore.com.

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